Refund policy

Returns & Exchanges Policy

At G7 Clothing, we take pride in delivering premium athletic and lifestyle apparel designed for comfort, quality and everyday performance.

We want you to feel confident with every purchase. If something isn’t quite right, our returns and exchanges policy is here to help.

1. Returns — 14 Days

We accept eligible change-of-mind return requests within 14 days of receiving your order.

To qualify for a change-of-mind return:

• Items must be unworn, unwashed and unused.
• Items must be in their original condition.
• Original tags must remain attached.
• Proof of purchase must be provided.

Please note: Change-of-mind returns are offered as exchanges, subject to availability. Refunds for change of mind are not offered unless otherwise approved by G7 Clothing.

2. Exchanges

Ordered the wrong size or prefer another colour?

We offer exchanges for eligible items within 14 days of delivery, subject to stock availability.

If your preferred size or colour is unavailable, please contact our team to discuss available alternatives.

3. Faulty, Damaged or Incorrect Items

If you receive an item that is faulty, damaged or different from what you ordered, please contact us at:

g7allornothing@gmail.com

Include your order number, a description of the issue and photos where possible.

G7 Clothing complies with the Australian Consumer Law. Customers are entitled to applicable remedies, including a repair, replacement or refund, where required by law.

Your statutory consumer rights are not limited by our 14-day change-of-mind policy or original-condition requirements.

4. Return Shipping

For change-of-mind returns and exchanges:

• Customers are responsible for return postage costs.
• Items should be packaged securely to prevent damage during transit.
• We recommend using a tracked postage service.

For faulty or incorrectly supplied items, G7 Clothing will cover reasonable return shipping costs where required under Australian Consumer Law.

5. Non-Returnable Items

For change-of-mind requests, we cannot accept items that have been worn, washed, altered or damaged after delivery, or items without their original tags.

This does not affect your rights under Australian Consumer Law.

6. How to Request a Return or Exchange

To begin a return or exchange, email:

g7allornothing@gmail.com

Please provide:

• Your full name.
• Your order number.
• The item you wish to return or exchange.
• Your reason for the request.
• Your preferred replacement size or colour, if applicable.

Our team will review your request and provide further instructions.

Please do not send items back before receiving return instructions.

7. Refund Processing

Where a refund is approved or required under Australian Consumer Law, it will be processed in accordance with your legal entitlements, generally through the original payment method where appropriate.

Processing times may vary depending on your payment provider.

8. Contact G7 Clothing

For returns, exchanges or general order enquiries:

Email: g7allornothing@gmail.com
Location: Sydney, Australia
Instagram: @G7allornothing

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